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Act on Specified Commercial Transactions 

​Company name

MedVigilance Co., Ltd.

Chief operations officer

Geng Cong (Satoshi Takagishi)

​Location

Campus Innovation Center Room 506, 3-3-6 Shibaura, Minato-ku, Tokyo

telephone number

045-550-7200

email address

info@medvigilance.com

Sales URL

https://www.healthus.shop/

payment method

  • credit card
  • Convenience store/Pay-easy payment
  • Deferred payment
  • Bank transfer
  • Carrier payment
  • cash on delivery
Other than product price​ Required amount
Shipping fee: Please refer to the URL below. Shipping fee: flat rate 216 yen
https://www.post.japanpost.jp/service/you_pack/charge/ichiran/14.html
Sales quantity
From 1 piece
Application expiration date
Please respond within 7 days.

​If payment is not received within 7 days, the order will be cancelled.
Product delivery time
In the case of advance payment, if there is no specified date, the item will be shipped within the third business day after payment is confirmed.

In the case of cash on delivery, if there is no specified date, the item will be shipped within the third business day after order confirmation.

In other cases, if there is no specified date, we will ship within the third business day after placing your order.

​For deferred payment, please make the payment within 30 days after receiving the product.
Product delivery method
Delivery by transportation company after arrangement by us
Regarding returns and defective products
If the product is defective or our product is the wrong one, we will cover the cost.
If there is an accident such as damage during shipping, please contact us.
We will send you a new product as soon as possible at our expense including shipping and handling charges.
​
[Eligible for returns]
​In case of "defective product/wrong product of our company"
​
[Return period]
Returns are possible if you contact us within one year of purchase.
​
[How to return]
Please request a refund via email or the inquiry form on our website.
​We will transfer the purchase amount to your designated account within 5 days.
Regarding expressions and products​Note
There are individual differences in the expression and reproducibility shown in this product.It does not guarantee absolute benefits or effects.
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