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Act on the Protection of Personal Information

Our company strives to appropriately protect personal information based on our "Privacy Policy."

●Name of business handling personal information

MedVigilance Co., Ltd.

●Purpose of use of personal information

The purpose of use of the personal information handled is as follows.

・To provide our services that utilize health data (health promotion proposals, diet advice, etc.)

・For research and development aimed at providing our services and expanding their functions.

・For delivery of products associated with the purchase of our products

・For the distribution and sending of communications, e-mail magazines, DMs, various notices, etc. related to the use of our services.

・To provide anonymous information to companies using our services, affiliated companies, organizations, etc. based on the customer's consent/application.

・To improve our services, develop new services, and market them.

・For implementation of campaigns, surveys, monitoring, interviews, etc. conducted by our company

・To confirm and respond to opinions and inquiries regarding our services

・To investigate acts prohibited by the terms of use, etc.

●About consignment of personal information

Our company may outsource the handling of personal information to outside parties. In this case, we will select a subcontractor that has sufficient information management, and will endeavor to provide necessary and appropriate supervision of the subcontractor so that the subcontractor treats us in the same manner as we do.

●About provision to third parties

The Company may provide the Anonymous Information provided by the Customer to a third party. Additionally, if we decide to provide our customers' personal information to a third party in the future, we will indicate the information to be provided and the purpose of the provision, and we will only provide the information to a third party with the consent of the customer.

●Inquiries regarding personal information

If you have any complaints, consultations, or inquiries regarding the handling of personal information, please contact the [Personal Information Protection Officer at MedVigilance Co., Ltd.] below.

●The name of the certified personal information protection organization to which you belong and the address for complaint resolution.


●Voluntary nature of providing personal information

Providing personal information is voluntary, but if you do not provide such information, we may not be able to provide you with an appropriate quote or respond to your inquiry.

●Notes on using this site

In order to use this site safely, we recommend using the latest versions of the following browsers. If you use this site with a browser other than the recommended ones, some functions may not work or pages may not display or load properly. Additionally, even if you use a recommended browser, some functions of the page may not work or may not display or load properly depending on your computer environment.

<Recommended browser>

●Google Chrome

●Internet Explorer

●Microsoft Edge



This site uses features available in the latest browsers, so we recommend using the latest versions of Google Chrome, Internet Explorer, Microsoft Edge, Firefox, and Safari.

・When using a smartphone, tablet, media player, e-book reader, or game console

Some features of this page may not work, or may not display or load properly.

Please note that in this case, a page in simple HTML format may be displayed.

・Browser settings

To use this site, cookies and JavaScript must be enabled in any browser.


*Some pages require the latest version of Adobe's Flash Player plug-in.

<<About screen size>>

This site is set up assuming a screen size of 980px width. Some pages use a design that uses a variable grid layout (responsive design) or parallax effect (parallax). In this case, the screen size may be designed with a width of less than or greater than 980px. Some pages are sized for smartphone screens. In this case, it may be displayed using simple HTML. Additionally, the screen size may be less than 980px wide.

・Communication encryption using TLS

This site uses TLS encrypted communication to protect your personal information.

TLS is a method of encrypting and transmitting information, allowing you to safely send personal information such as your name and email address to us.

●About procedures for disclosure, etc.

Regarding personal information subject to disclosure, we will promptly respond to your requests for disclosure, etc. (notification of purpose of use, disclosure, correction, addition or deletion of content, suspension of use, erasure, and suspension of provision to third parties). We will respond. If requested, we will respond within a reasonable period and scope after confirming that the person making the request is the person in question or his or her representative.

●How to receive disclosure etc./Counter

For requests for disclosure of personal information subject to disclosure, please contact the inquiry desk below. Once we receive your request, we will send you our designated "Request Form for Disclosure of Retained Personal Data" by mail, fax, email, etc. Please fill it out and provide documents (driver's license, etc.) to confirm that you are the individual or your agent. If you are using a representative, please enclose a copy of your ID, resident card, health insurance card, or a power of attorney. (The shipping fee will be borne by the requester. Also, if you wish to be notified or disclosed of the purpose of use of retained personal data, please attach a fixed-rate postal money order for 500 yen as the administrative fee.)

We will respond in writing after confirming that you are the person (or your agent). Please note that we may not be able to respond to requests for disclosure, etc. that do not use this method.

[MedVigilance Co., Ltd. Personal Information Protection Officer]

Personal information protection manager: Representative director

Phone: 045-550-7200

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